A full schedule, without a full front desk.
Books, reschedules and confirms appointments by your rules, and sends anything clinical or urgent to your team. It never gives medical advice.
Your valet, on the line.
A typical call to a clinic.
Your valet · Clinics & HealthcareCall handledClinics & healthcare
Appointments booked and confirmed without tying up reception.
Your valet handles…
- Books by provider, visit type and length
- Sends intake forms and appointment reminders
- Routes clinical questions and urgent calls to your team
Knows clinics & healthcare inside out.
- 01Are you a new or returning patient?
- 02What type of visit do you need?
- 03Do you have a preferred provider?
- 04Is this covered by insurance or a referral?
- 05What days and times suit you?
Logged to the caller’s record before the call ends.
- Are you accepting new patients?
- Do you direct bill insurance?
- Do I need a referral?
- How long is a first appointment?
Urgent
Anything that could be urgent (chest pain, trouble breathing, severe bleeding, sudden numbness): the valet tells the caller to call 911, then alerts your on-call contact if you have one.. Safety steps first, then your on-call person.
What's costing you right now.
Phones ringing while patients wait at reception
No-shows leaving gaps in the day
After-hours calls landing in voicemail
Outsourced agents who don’t know your business. New faces every month, quality that swings.
- Books each visit type with the right provider and length
- Never gives medical advice, and says so
- Sends urgent symptoms to 911 or your on-call, per your rules
- Confirms and reminds to cut no-shows
Calls handled. Business booked.