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Home Services

Every burst pipe answered, even at 2 a.m.

Talks callers through shutting off the water, books drain, leak and water heater jobs, and gets true emergencies to your on-call plumber.

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The VoiceValet valet with a toolbox and wrench beside a service van
Sample call

Your valet, on the line.

A typical call to a plumbing company.

Your valet · Home ServicesCall handled
CallerThere's water coming through my kitchen ceiling. What do I do?
Your valetLet's stop the water first. Do you know where your main shut-off is? It's usually near the water meter or where the line comes in.
CallerFound it, it's off now.
Your valetGood. Is it still dripping, and is any water near light fixtures or outlets?
CallerJust dripping now. Nowhere near the lights.
Your valetThanks. I'm alerting our on-call plumber now. They'll call you within 15 minutes. What's the address?
Caller44 Birch Street.
Your valetGot it. I've sent the plumber the details: ceiling leak, main off, no electrical risk. Keep your phone close.
✓ Burst pipe dispatched.
Valet ticketNo. 001

Home services

Emergency leaks, drains and water heaters, booked 24/7.

Your valet handles…

  • Talks callers through the main shut-off
  • Gets burst pipes to your on-call plumber
  • Books drain, fixture and water heater jobs
Books straight into
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Specialist from day one

Knows home services inside out.

Call sheetNew caller
  1. 01Where is the water coming from, and is it still running?
  2. 02Can you shut off the water?
  3. 03Is any water near electrical outlets or lights?
  4. 04Gas, electric or tankless water heater, and how old?
  5. 05Is this a house, condo or business?
  6. 06What's the service address?

Logged to the caller’s record before the call ends.

Questions it answersIn your words, from your own FAQ.
  • Do you charge a call-out fee?
  • Do you do tankless water heaters?
  • Can you camera my sewer line?
  • Are you available on weekends?

Urgent
Burst pipes, flooding, sewage backup, no water to the home, water near electrical, gas smell. Safety steps first, then your on-call person.

The problem

What's costing you right now.

  1. Emergency calls lost to voicemail overnight

  2. Plumbers answering phones under a sink

  3. Drain and water heater quotes never called back

  4. Outsourced agents who don’t know your business. New faces every month, quality that swings.

The fixOne valet, on every line.
  • Walks callers to the main shut-off before anything else
  • Tells a running toilet from a sewage backup
  • Captures water heater type, size and age for the quote
  • Books drain cleaning and camera inspections
See it take a call
From our customers
“We have been a client for a year now after 20 yrs with various versions of live answering services in Canada. The transition was well executed. … I’m happy we made the switch.”“We have been a client for a year now after 20 yrs with various versions of live answering services in Canada. The transition was well executed. Responsive and solution oriented founders with a growth mindset for both their business and mine! I’m happy we made the switch. We continue to see improvements in the product offering and a genuine drive to provide the best possible product and service.”
Melanie SmithPhil Smith Roofing

One valet. Every kind of business.

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Always on duty

Ready to see it on your calls?

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The VoiceValet valet answering a call

Calls handled. Business booked.

Call answered2:14 AM · Vancouver