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VoiceValet
About us

The voice and conversation layer for service businesses.

Built by founders who watched great businesses lose jobs to missed calls.

Founded 2025 · Vancouver, BC

The VoiceValet valet answering a call
Mission

Every customer interaction should be as good as the service behind it.

Service businesses keep the world running. They deserve the best technology, with nothing more to manage.

Our story

Founded in 2025 by Aidan Mattrick and Graham Lee, who spent their careers in AI, field service software and customer experience.

They kept seeing great teams lose jobs to a call at the wrong hour or an unanswered text. VoiceValet fixes that.

Our principles

What we believe.

  • Every missed call is a lost job.

    It’s a job that went to a competitor, and ad spend that didn’t pay off.

  • Customers want answers now.

    No lead should wait for a callback.

  • Integration is everything.

    If it can’t check availability or update your CRM, it isn’t solving the problem. VoiceValet works inside your tech stack, in real time.

  • It gets better with every call.

    We test the latest AI so you don’t have to.

Our team

Our team has built AI, field service and payments products at:

  • Amazon Web Services
  • Microsoft
  • Poolside
  • Vonigo
  • Fullsteam

Read our thinking on the blog.

Backed by builders.

Our investors have taken tech companies from startup to market leader.

Where we’re going.

A single shop that sounds like a national brand. A 200-location franchise that scales calls, not headcount.

The businesses we serve

We work with home services, automotive, real estate, property management and franchise brands across North America.

See the industries we serve
  • Atlas Junk Removal
  • Actors Studio
  • 505 Junk
  • Sotheby’s International Realty Canada
  • Modern Pure Air
  • ASAP Ventures
  • Phil Smith Roofing & Solar
  • Novus Glass
  • Quick Fix Appliance
  • Junk Ninja
  • Real Appliance Repair
  • Junk-it
  • NPM
Always on duty

Go home. We’ve got the phones.

Start with a two-week free pilot.

A concierge bell under a sky that's half day, half night: always on duty, 24/7