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VoiceValet
Junk Removal

Every pickup booked with the load already sized.

Finds out what's going, how much and where it sits, then books the pickup window your trucks can actually make.

The VoiceValet valet wheeling a box to a junk removal truck
Sample call

Your valet, on the line.

A typical call to a junk removal company.

Your valet · Junk RemovalCall handled
CallerHi, I need an old couch, a mattress and a fridge taken away.
Your valetWe can do that. Are they inside the house, in the garage, or at the curb?
CallerThe couch and mattress are upstairs. The fridge is in the garage.
Your valetThanks. Any stairs or narrow halls the crew should know about? And is the fridge empty?
CallerOne flight of stairs, and yes, it's empty.
Your valetGot it. I have a two-hour window tomorrow from 10 to 12, or Friday 1 to 3. The crew will confirm the price on site before loading.
CallerTomorrow works.
Your valetYou're booked for tomorrow, 10 to 12. The crew will call 30 minutes before they arrive.
✓ Garage cleanout booked.
Valet ticketNo. 009

Junk removal

Pickups booked with the items, load size and access known.

Your valet handles…

  • Lists items, load size and where they sit
  • Flags stairs, mattresses and appliances upfront
  • Books pickup windows your trucks can make
Books straight into
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Specialist from day one

Knows junk removal inside out.

Call sheetNew caller
  1. 01What needs to go?
  2. 02Roughly how much: a few items or a full truckload?
  3. 03Where is it: curb, garage or inside?
  4. 04Any stairs or tight spaces?
  5. 05When do you need it gone?
  6. 06Is this a home, business or job site?

Logged to the caller’s record before the call ends.

Questions it answersIn your words, from your own FAQ.
  • How much will it cost?
  • What can't you take?
  • Do you recycle or donate?
  • Can you come today?
The problem

What's costing you right now.

  1. Callers who want a price before they'll book

  2. Drivers on the road who can't answer

  3. Same-day requests lost to whoever picks up first

  4. Outsourced agents who don’t know your business. New faces every month, quality that swings.

The fixOne valet, on every line.
  • Sizes the load before the truck rolls
  • Flags items with extra fees, like mattresses and appliances
  • Offers same-day windows when a truck is free
  • Sets up recurring pickups for property managers and contractors
See it take a call
From our customers
“Our VoiceValet agent, Vivian, books at the same level as our sales center – it’s like having another member of the team. … The partnership and expertise of the VoiceValet team has been instrumental to the results we’ve seen.”“Our VoiceValet agent, Vivian, books at the same level as our sales center – it’s like having another member of the team. We are now able to confidently handle overflow and after-hours calls knowing that our customers will get the level of service they expect from 505-Junk. We are also gaining insights that we didn’t have access to before that allows us to improve our booking operations. The partnership and expertise of the VoiceValet team has been instrumental to the results we’ve seen. They listen to our feedback and are quick to assist with changes and have helped to make this a great experience so far.”
Alex ElseyVice President of Sales & Operations, 505-Junk
Always on duty

Ready to see it on your calls?

The VoiceValet valet answering a call

Calls handled. Business booked.

Call answered2:14 AM · Vancouver