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Automotive Services

Every repair call booked, even when the bays are full.

Takes the year, make, model and symptom, books drop-offs into open bay time, and gives your service advisors their counter back.

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The VoiceValet valet holding car keys beside an auto repair shop
Sample call

Your valet, on the line.

A typical call to an auto shop.

Your valet · Automotive ServicesCall handled
CallerHi, my brakes started grinding this morning. Can I bring the car in?
Your valetSorry to hear that. What's the year, make and model?
CallerA 2019 Honda CR-V.
Your valetThanks. Is the grinding constant, or only when you brake? And is the brake warning light on?
CallerOnly when I brake. No light.
Your valetGot it. I have a drop-off tomorrow at 7:30 a.m., or you can wait at 1 p.m. Which works?
CallerDrop-off at 7:30, please.
Your valetYou're booked for a brake inspection tomorrow at 7:30. I'll text a confirmation, and your advisor will call before any work starts.
✓ Brake inspection booked.
Valet ticketNo. 013

Automotive services

Repair and maintenance calls booked without tying up your advisors.

Your valet handles…

  • Takes year, make, model and symptoms before booking
  • Answers “is my car ready?” and loops in your advisor
  • Books drop-offs and waiters into real bay time
Books straight into
TekmetricShopmonkeyXtimePBS
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Specialist from day one

Knows automotive services inside out.

Call sheetNew caller
  1. 01What's the year, make and model?
  2. 02What's it doing, and since when?
  3. 03Any warning lights on the dash?
  4. 04Drop it off, or wait while we work?
  5. 05Will you need a ride or a loaner?
  6. 06Is this a repeat visit for the same issue?

Logged to the caller’s record before the call ends.

Questions it answersIn your words, from your own FAQ.
  • How much is an oil change?
  • How long will the repair take?
  • Do you have loaner cars or a shuttle?
  • Do you warranty your parts and labour?
The problem

What's costing you right now.

  1. Service advisors pulled off the counter to answer phones

  2. “Is my car ready yet?” calls all afternoon

  3. Quote follow-ups that never get made

  4. Outsourced agents who don’t know your business. New faces every month, quality that swings.

The fixOne valet, on every line.
  • Splits drop-offs from waiters so the schedule stays honest
  • Collects the symptom in the customer's words for your tech
  • Sends “is it ready?” calls to the right advisor with context
  • Follows up on declined work and open quotes
See it take a call

One valet. Every kind of business.

Garage Door CompaniesPest ControlLandscaping & Lawn Care
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Always on duty

Ready to see it on your calls?

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The VoiceValet valet answering a call

Calls handled. Business booked.

Call answered2:14 AM · Vancouver