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VoiceValet
Appliance Repair

Every repair booked with the right details.

Captures the appliance, brand, model and symptom before booking, so your techs arrive with the right parts and fix it first visit.

The VoiceValet valet holding a screwdriver and toolbox beside a washer, fridge and stove
Sample call

Your valet, on the line.

A typical call to an appliance repair shop.

Your valet · Appliance RepairCall handled
CallerMy fridge stopped cooling this morning. Can someone look at it?
Your valetI can help. What brand is it, and is the freezer still cold?
CallerIt's a Samsung. Freezer's fine, the fridge side is warm.
Your valetThanks. Is there a model number inside the door? It helps the tech bring the right parts.
CallerRF28, I think.
Your valetPerfect. Is it still under warranty?
CallerNo, it's five years old.
Your valetI have a tech free tomorrow 8 to 12. I've noted a Samsung RF28 with a warm fridge and cold freezer. Shall I book it?
✓ Fridge repair booked.
Valet ticketNo. 021

Appliance Repair

Captures the appliance, brand, model and symptom before booking, so your techs arrive with the right parts and fix it first visit.

Your valet handles…

  • Answers every call and text 24/7
  • Captures the details on the first call
  • Books and follows up in your systems
Books straight into
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Specialist from day one

Knows appliance repair inside out.

Call sheetNew caller
  1. 01Which appliance, and what's it doing?
  2. 02Brand and model number?
  3. 03Any error codes on the display?
  4. 04Still under warranty?
  5. 05Gas or electric, if it's a range or dryer?
  6. 06What's the address?

Logged to the caller’s record before the call ends.

Questions it answersIn your words, from your own FAQ.
  • Do you repair my brand?
  • Is there a call-out or diagnostic fee?
  • How soon can you come?
  • Do you warranty your repairs?
The problem

What's costing you right now.

  1. Return trips because techs had the wrong part

  2. Model numbers never asked for on the call

  3. Warranty calls tying up the front desk

  4. Outsourced agents who don’t know your business. New faces every month, quality that swings.

The fixOne valet, on every line.
  • Asks for the model number and where to find it
  • Captures the exact symptom and any error codes
  • Flags warranty and manufacturer-authorised jobs
  • Notes access issues like stairs or tight laundry closets
See it take a call
Always on duty

Ready to see it on your calls?

The VoiceValet valet answering a call

Calls handled. Business booked.

Call answered2:14 AM · Vancouver