The voice and conversation layer for service businesses.
VoiceValet was founded by entrepreneurs who experienced the pain of missed opportunities firsthand.
VoiceValet's mission is to make every customer interaction as good as the service behind it.
Built for the businesses that keep the world running. Service companies deserve best-in-class technology to deliver great customer experiences. Having spent time working in the space, we’ve seen first hand how hard it can be to run these businesses. We wanted to bring the latest and greatest technology from the cutting edge of AI to take things off their plate, not put more on it.
VoiceValet was founded in 2025 by Aidan Mattrick and Graham Lee, two founders who have spent their careers at the intersection of AI, field service software, and customer experience, and kept running into the same problem.
We spent years working alongside the people who run service businesses and kept seeing the same thing. Great teams losing jobs not because of their work, but because a call came in at the wrong hour or a text went unanswered. We built VoiceValet to bring the latest in AI to the businesses that need it most. Not to add another tool to manage, but to take things off the plate entirely.
What we believe
Every interaction is a revenue moment.
A missed call, an unanswered text, an ignored chat isn't just a missed interaction. It's a job that went to a competitor and marketing spend that didn't convert.
Your customers want answers on their time, not yours.
VoiceValet handles calls, texts, and chats on your behalf: booking jobs, answering questions, and following up so no opportunity sits waiting for someone to pick up the phone or remembering to reply.
Integration is everything.
An Al agent that answers calls but can't check availability, confirm pricing, or write back to your CRM isn't solving the problem. VoiceValet is the voice and conversation layer on top of your tech stack: connected, real-time, and acting on behalf of your brand across every channel.
Performance improves with every interaction.
We take a data science and Al-first approach to everything we build. We continuously test and evaluate the latest advances in Al so our customers don't have to. Every interaction generates data that makes the next one sharper.
Our team
We are a team that has worked at the intersection of AI, service operations, and enterprise software, bringing experience from Amazon Web Services, Microsoft, Poolside, Vonigo, and Fullsteam across AI infrastructure, field service software, data science, payments, and product development.
For our latest thinking on AI, voice technology, and the future of service businesses, visit our blog.
Backed by people who've built what we're building
VoiceValet investors include technology executives who've helped take companies from startup to market leader.
Where we're going
We're building toward a future where service businesses of any size have access to the same quality of communication infrastructure as the largest companies in the world, where a single-location operator sounds as professional as a national brand, and where a 200-location franchise system scales its calling capacity without scaling its headcount.
The businesses we serve
VoiceValet works with service companies across home services, automotive, real estate, property management, and franchise systems - from single-location operators to multi-location brands spanning North America.
Start capturing every lead today
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